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The Airport Kiosk, Top 5 Ways to Leverage Self Service

The Airport Kiosk, Top 5 Ways to Leverage Self Service

For about a decade now,  self check in kiosks at the airport have been implemented to cut down on increasing wait times and give passengers multiple check in options. As a result, major airports saw wait times drop 30% from 27 minutes to under 20 minutes average...
Self Service Kiosk Means Improved Customer Service

Self Service Kiosk Means Improved Customer Service

Installing self-service kiosk technology can be a huge differentiator in customer experience strategy, and it’s becoming expected in the modern world. The National Restaurant Association found that an amazing 79% of customers found that kiosks make their experience more convenient.

Kiosks & Queuing Systems: A Natural Partnership

Kiosks & Queuing Systems: A Natural Partnership

A queue. A line. A whole bunch of people waiting for your products and services. That’s a good problem to have, right? Not necessarily. It all depends on how you handle the traffic: queue management. In many cases, efficient, interactive queuing systems are the...
The Airport Kiosk, Top 5 Ways to Leverage Self Service

The Airport Kiosk, Top 5 Ways to Leverage Self Service

For about a decade now,  self check in kiosks at the airport have been implemented to cut down on increasing wait times and give passengers multiple check in options. As a result, major airports saw wait times drop 30% from 27 minutes to under 20 minutes average...