Case Study – Utah Housing Authority

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Utah Housing Authority, Housing Connect  Improves Communication and Reduces Costs with Advanced Kiosks InterpreStation!

With so many different languages spoken among Utah residents, communicating in a convenient, cost-effective manner can be difficult. To help provide interpretation services, Housing Connect turned to the InterpreStation from Advanced Kiosks.

The InterpreStation allows customers who do not speak English as a first language to ask complex questions and receive answers instantly through a human translator at a fraction of the cost of hiring an on-site interpreter.

By leveraging the services of LanguageLine Solutions, the kiosk offers interpretation and translation services in 240 languages plus American Sign Language, with weekly usage reports and personal information security.

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FULL SYSTEM $3,870 PLUS SHIPPING

Plus software and minutes charge.

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LIMITED ENGLISH SPEAKING

Over 25 million people in the US struggle with Limited English Proficiency (LEP) and require translation services to conduct many day-to-day tasks. By providing translation options or interpretation services in over 240 languages, your organization can broaden and diversify your customer base while enriching the communication process.

HARD OF HEARING AND FUNCTIONALLY DEAF

Today, about 10 million Americans are hard of hearing, while 1 million are functionally deaf. That’s roughly 1 in 20 US citizens living with a hearing impairment. Video interpretation and live American Sign Language (ASL) services can empower these customers.

Included in the INTERPRESTATION Solution

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COUNTERTOP KIOSK
A compact, computer kiosk with two mounted handsets and an adjustable, multitouch monitor.

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