New York State EMS

• Industry: Government / Public Safety
• Products: Tribute Station
• Kiosk Model: Enviro Kiosk

Background

The New York State Department of Health partnered with Advanced Kiosks to create an interactive digital memorial honoring Emergency Medical Services professionals who lost their lives in the line of duty. The New York State EMS Memorial provides a permanent, accessible tribute allowing families, colleagues, and the public to browse, search, and learn about each honoree through a modern touchscreen experience.

The system also includes a companion web and mobile interface accessible via QR code, extending the memorial experience beyond the physical kiosk installation.

Business Challenge

• The state needed a dignified, modern way to honor fallen EMS professionals in a public-facing environment
• Traditional static memorials limited the ability to present biographical details, photos, and service history for each honoree
• Families and the public needed a way to search for specific individuals across a large and growing list of honorees
• Memorial information needed to be updatable over time as new honorees are added or existing profiles are enhanced
• The experience needed to be accessible both on-site and remotely for families unable to visit in person

Solutions Delivered

Advanced Kiosks implemented a customized Tribute Station memorial platform designed to provide an interactive and respectful experience for visitors honoring New York’s fallen EMS workers.

The system features:

• Interactive Tribute Station touchscreen interface with full honoree directory
• Search functionality allowing visitors to locate specific individuals quickly
• Paginated honoree listing supporting 140+ profiles with room for expansion
• Individual honoree profile pages with biographical and service details
• “Update Honoree Information” submission tool allowing families to contribute or correct profile details
• QR code integration providing mobile and web access to the full memorial experience from any device
• Centralized content management for ongoing additions and updates as the memorial grows

The platform was designed to be both solemn and accessible, ensuring every visitor can easily find and engage with the stories of those being honored.

Outcome

The New York State EMS Memorial provides a lasting, interactive tribute that brings each honoree’s story to life in a way static plaques and monuments cannot. Visitors can quickly search for loved ones, browse the full directory, and access the memorial remotely through their mobile devices.

For the Department of Health, the solution delivers a sustainable and expandable memorial platform that can grow alongside future dedications without requiring physical redesign. The digital format also ensures the memorial remains current, with families able to submit updated information at any time.

The project demonstrates how interactive kiosk technology can serve as a powerful tool for public memorials, combining dignity and accessibility with modern digital engagement.