Kiosk Self-Service Knowledgebase

Description:
Zamok or Lobby Attendant will not show web content, and/or the settings page is completely blank (white screen)
Solution:
You will need to modify the kiosk’s system registry. If you are not familiar with the Registry, please contact your IT department or create a technical support ticket HERE. Incorrectly modifying the registry can potentially break your installation of Windows, or cause instabilities. Modify the Registry at your own risk! 
Technical Description:

You will need to add a registry value to the following key:

 

HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerMAINFeatureControlFEATURE_BROWSER_EMULATION
or
HKEY_CURRENT_USERSOFTWAREMicrosoftInternet ExplorerMAINFeatureControlFEATURE_BROWSER_EMULATION
Add:
Type: REG_DWORD
 Name: Zamok.Browser.exe
 Value: 11001 (Decimal)
———————————————————————-
If you are experiencing this issue in Lobby Attendant, please use
 
Name: LobbyAttendant.exe
instead of
Name: Zamok.Browser.exe 

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