This is not typical behavior and has been observed when a connection issue caused the configuration file to sync incorrectly.
To resolve you will need your Zamok Credentials.
Follow these steps:
- Delete Zamok folder (C:Advanced KiosksZamok)Â
- Start Zamok again, ensuring you have a good internet connection
- Log back inÂ
- Select kiosk configuration (usually is the 6 digit kiosk serial number)