Our Self Service Technology Blog

Before shipping, each kiosk product undergoes a meticulous burn-in process. This rigorous testing ensures that every component meets our high-performance standards.

In addition to hardware testing, a Project Manager conducts a final review of the kiosk software. This comprehensive assessment includes evaluating the user interface layout, workflow design, and functionality to ensure an intuitive and seamless user experience.

During this review meeting, the project manager provides feedback on the customization efforts, highlighting areas of success and addressing any potential improvements. This collaborative discussion ensures that the product meets your expectations and aligns with the unique needs of your community.

Furthermore, we document each kiosk configuration in our CRM for technical support. This documentation ensures that our support team has access to detailed information about your product, facilitating efficient troubleshooting and resolution of any issues that may arise.

With thorough testing and documentation in place, your product is ready to deliver exceptional experiences from day one.