Having trouble changing the Zamok Homepage URL to Link to Multiple Sites Description: I added multiple URLs to the the Zamok homepage URL and now it does not load my web content  Solution: The Zamok Homepage URL must contain only a single address. If you would like...
Description: Zamok shows an error message, stating there is an unhandled exception (see below). This causes Zamok to crash, or prevents you from accessing certain content Solution: This is due to an improperly configured whitelist. The whitelist MUST be formatted like...
Description Kiosk is showing a yellow exclamation mark over the internet icon in the taskbar. The kiosk cannot connect to the internet. Solution Some Organizations networks require the device to log in through a registration page for internet access. Check to see if...
Description: Kiosk shows “CMOS CHECKSUM ERROR – DEFAULT LOADED” on boot Solution: The CMOS battery may be failing. If you encounter this issue, please open a technical support case HERE. Â
Symptoms: When I plug it in the screen only displays “No Signal” and then goes black. Â Troubleshooting: Open bottom door of kiosk Plug in all the cables Turn on computer Resolution: The Rental Freestanding Computer Kiosk ships in a crate with the computer...
Symptoms On the Retail Kiosk Static Fuzzy sound when speaking through microphone There is a noticeable echo on the other end of the conversation (the person being called by the kiosk can hear their voice echoing) Person on the other line cannot hear me talk, but I can...
