Kiosk Self-Service Knowledgebase

Description:

The Credit Card Interpreter solution does not enter information into fields of a webpage. The webpage is the main URL of the interface, as in, when Zamok loads, the page in question is the home screen.

Solution: 
Zamok ‘turns on’ the solution when it detects navigation to a defined web page. Since the target webpage is the homepage, there is never a navigation event to it, and as such it never activates the CC solution. If you must use a page in this fashion, please contact technical support HERE. Try adding a welcome page as the homepage, or ask us about a custom API feature that you can add into your webpage’s code to activate the scan.