Our Self Service Technology Blog

Why kiosk machines are awesome!

Kiosk machines are increasing in popularity around the world more than ever before. They serve as directories, information guides, check-in services, lobby attendants, and to place your order at restaurants. The applications are endless and the list of industries relying on self service is growing at a rapid pace.

Here’s some reasons why businesses love kiosk machines:

Kiosk Machines Save on Staffing

Interactive kiosks are a great fit for tasks and services that are predictable, repeatable and are able to be achieved with customer self service. This means that employees can spend more time on creative or detailed tasks and other important duties. It makes employers happy because it allows them to better use their resources. Employees love it because it relieves them of tedious tasks and provides an opportunity for them to shine!

Eco-Friendly

Kiosk machines decrease the need to use paper. Rather than handing out paperwork and informational sheets kiosks display the information on a screen so we don’t have to chop as many trees down for paper products. Most companies are looking for ways to move processes to paperless wherever possible, kiosk machines help facilitate that and provide the tools to securely access content at any time.

Enhance Customer Service

Virtually any business or public gathering spot where a line forms can benefit from a kiosk machine. Activities such as purchases, ticketing, donations, registrations, way finding or just straight up information are streamlined with kiosks. Providing customers with on-demand access to what they need when they want it is a win-win for everyone! Eliminate those bottlenecks and watch the smiling faces as you observe your patrons spending their time more efficiently and moving along quickly.

Expand Sales Capacity

Self service kiosks make it possible to offer service 24 hours a day, 7 days a week!This gives business owners and managers the ability to grow business and compete after hours, on weekends or during holidays without the conflicts and overhead of having extra staff. Not only is the sales window wider but the interactive kiosk provides opportunity for up-selling, advertising and targeting for specific customer types.

So Many Different Kiosk Machines!

For all the different applications, industries and capabilities, it takes a wide variety of kiosk types and options to cover all the bases. Advanced Kiosks has over 15 years of experience engineering self service solutions for kiosk hardware designs, kiosk software development and are experts at kiosk integration. Making sure that each unique kiosk machine project works seamlessly with our customers’ existing software, systems and web content.

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