Our Self Service Technology Blog

During the Customer Onboarding phase, our dedicated team will collaborate closely with you to tailor every aspect of your project to perfection. Here’s what you can expect during this phase:

  • Initial Consultation: We’ll kick off the process with an in-depth consultation to understand your goals, preferences, and requirements. This allows us to gain insights into the specific features you want to incorporate into your project.
  • Branding and Design: Our team will work with you to customize the branding and design elements of your kiosk, ensuring that it reflects your brand identity. This includes selecting color schemes, fonts, logos, and other visual elements to create a cohesive and visually appealing user interface.
  • Content Creation: We’ll assist you in curating and creating compelling content for your CityGuide kiosk, including event listings, public service directories, tourist attraction details, and other relevant information. Our goal is to ensure that the content is informative, engaging, and tailored to meet the needs of your community.
  • Functionality and Features: We’ll collaborate to determine the specific functionalities and features you want to incorporate into your user interface kiosk. Whether it’s real-time event updates, interactive maps, multilingual support, or QR code integration, we’ll customize the User Interface to meet your requirements.
  • User Testing and Feedback: Throughout the customization process, we’ll conduct user testing and solicit feedback to ensure the kiosk meets your expectations and requirements. Based on your input, we’ll make any necessary adjustments and refinements, ensuring that the final product is precisely tailored to your needs.
  • Training and Support: Once the customization process is complete, we’ll provide comprehensive training to ensure you and your team are fully equipped to manage and operate the kiosk effectively.

Additionally, our dedicated support team will be available to provide ongoing assistance and support whenever you need it.

Overall, our Onboarding and Customization process is designed to provide you with a tailored solution that meets your specific needs and requirements. We’re committed to ensuring that your kiosk project is a valuable asset that enhances engagement, convenience, and connectivity.