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Kiosk Self-Service Knowledgebase

Peripherals Required:
  • USB Mouse
  • USB Keyboard
Kiosks:
  • Countertop
  • Retail
  • Ticketing
Steps:
  • Select the Calibration Icon on the Desktop
  • If there is no desktop calibration icon, the touch calibration tool can be found by hitting the windows key, and typing ‘Touch’. Look for a option that reads “Calibrate the screen for pen or touch input”.
  • Once open, there will be an option to calibrate and reset the touch screen.
  • Try calibrating first.
  • If you are unable to calibrate, reset the screen and then run the calibration.
  • Tap on the cross-hairs as they appear on the screen.
  • Once completed, verify the accuracy of the touchscreen. Generally, trying to draw something in Microsoft paint is an effective way to judge accuracy.