Post similar to: Tablet Quick Start
How to Clean a Touch Screen on Your Self-Service Kiosk
If you are an Advanced Kiosks’ customer, then you have a touchscreen kiosk that is almost always customer-facing, and we want to make sure that it is clean, looking good, functioning properly, and devoid of germs.
Kiosk Monitor Flashing White and Black with lines
Issue: Kiosk monitor is flashing white and black with lines Troubleshooting: After checking the cable connections, trying the computer with a different monitor to make sure the computer video output is OK, and plugging the monitor into a laptop the problem persists...
Debris in the Enviro Screen
Description: Debris is visible inside of the monitor screen on the Enviro Kiosk. Solution: The Enviro’s screen uses two layers of glass, with an air gap in the middle. This gap is used to flow temperature controlled air, which is how the system regulates...
Vertical Line in Monitor 19" Monitor
Description: There is a vertical or horizontal line on a 19″ monitor Solution: Unplug the kiosk, and then turn it back on. If power cycling the unit does not resolve the issue, the monitor requires repair/replacement. Please open a technical support ticket...
19" Monitor is Not Turning On
Issue: When I turn the kiosk on, I can see the other devices power up, but there is no image on the monitor. Troubleshooting: Press the power button on the back of the monitor Check both sides of blue VGA Cable, or the HDMI to ensure good connection with monitor and...
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