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Post similar to: How to Clean a Touch Screen on Your Self-Service Kiosk

Kiosk Monitor Flashing White and Black with lines

Kiosk Monitor Flashing White and Black with lines

Issue: Kiosk monitor is flashing white and black with lines Troubleshooting: After checking the cable connections, trying the computer with a different monitor to make sure the computer video output is OK, and plugging the monitor into a laptop the problem persists...
Kiosk Monitor Flashing White and Black with lines

Debris in the Enviro Screen

Description: Debris is visible inside of the monitor screen on the Enviro Kiosk.   Solution: The Enviro’s screen uses two layers of glass, with an air gap in the middle. This gap is used to flow temperature controlled air, which is how the system regulates the...
Kiosk Monitor Flashing White and Black with lines

Vertical Line in Monitor 19" Monitor

Description: There is a vertical or horizontal line on a 19″ monitor Solution: Unplug the kiosk, and then turn it back on. If power cycling the unit does not resolve the issue, the monitor requires repair/replacement. Please open a technical support ticket...
Kiosk Monitor Flashing White and Black with lines

19" Monitor is Not Turning On

Issue: When I turn the kiosk on, I can see the other devices power up, but there is no image on the monitor. Troubleshooting: Press the power button on the back of the monitor Check both sides of blue VGA Cable, or the HDMI to ensure good connection with monitor and...