Kiosk Model: Aegis Desk
USE CASES
BOOTH ENCLOSURE
FEATURES & OPTIONS
Aegis Desk
P/N: H32-340-1100
Patent Pending
The Aegis Desk was developed for our Assisted Self Service 3.0 product and leverages the powerful features of Office Extension 3.0. It includes cutting-edge videoconferencing equipment, with a webcam, 4K monitor, and a directional soundbar to recreate a person-to-person experience using technology. The transfer of data and documents is secure and easy.
Choose the Aegis Desk for when your kiosk functionality requires longer interactions. This self-service station affords users comfort as well as the tools to get more done. The desk is tamper proof, with all switches, wires, and ports under lock and key.
WHY DO YOU NEED A DESK?
Examine if adding the Aegis Desk is right for your business.
SITTING OR STANDING?
Many self-service interactions are simple, requiring only a few steps and lasting only a few minutes. But what happens when that interaction becomes more complicated; requiring more time, effort and energy from the user? Providing a seat will result in a better experience for the user and more accurate data in the end.
HOW LONG IS TOO LONG?
According to research, most users would prefer to be seated for interactions spanning more than five to ten minutes. After that span, you should expect a decline in the quality and accuracy of the completed paperwork, as the user will begin rushing through to finish their task due to fatigue.
HOW MANY MATERIALS INVOLVED?
Do your services involve paperwork? If so, how much? When a self-service process requires the user to fill out, scan or print multiple pages of paperwork, they should have all the space they need to feel comfortable and get organized. This will lead to a lower percentage of errors, and a higher percentage of satisfied customers and employees.
HOW COMPLICATED IS THE PROCESS?
Are the required tasks simple or complex? If there is any level of complexity involved, you should assume that assistance will be needed at some point to complete the tasks accurately and completely. That’s when you need a support technician at the ready to guide the user through the form, and our ASK 3.0 video conferencing capability is the ideal solution for a seamless support experience. If you have determined that Aegis Desk is not right for you, consider Office Extension 2.0.
BLOG: DOES YOUR KIOSK DEPLOYMENT REQUIRE A DESK?
Self-service kiosks are a great way to allow users to handle quick tasks on their own, such as paying bills, ordering food, checking in at a health care facility or looking up information in a product catalog or building directory.
They’re short transactions that self-service kiosks accomplish in thousands of stores, restaurants, and other venues every day. Organizations of all types have been adopting kiosks to provide a better customer experience via self-service … Read more
Assisted Self Service Kiosk
In many cases, users have multiple and/or complex pages of paperwork to print, scan or email. More than simply a workstation, the A.S.K. 3.0 allows the user to instantly chat with your help representative with live video assistance with complicated forms or processes. This desk is also popular with our Office Extension 3.0 product for locked down and secure print, scan, form completion and email functionality.
COMMON USE CASES
Here are just a few of the applications for which the Aegis Desk is the perfect solution:
Libraries & Community Centers
- Scholarly research
- Remote meetings
- Government assistance appointments
Courthouses:
- Remote court appearances
- Legal conferences
- Parole appointments
Hospitals
- Telehealth appointments
- Medical conferences
- Surgery observation
- Continuing education
Towns & Government Buildings:
- Corporate communications
- Benefits management
- Payroll and time clock management
- Time off requests
- Employee training
Banks:
- Loan applications
- Account information
- Investment advice
STANDARD FEATURES
- 4K monitor
- 4 GB DDR4 Memory
- 120 GB SSD Hard Drive
- 3.6 GHz Quad Core CPU
- Full Page Document Scanner
- Built-in Web Camera
- Full Size Thermal PrinterÂ
- Zamok Kiosk Software *
- ADA Compliance
- Accessibility keyboard
- Directional Soundbar
- Webcam
- Surge Protection
- WiFi / Ethernet Connectivity
- Windows 11 Professional
* Additional Yearly Cost
A FEW OF OUR CUSTOMERS
Please note that the Aegis Desk includes the hardware component and comes equipped with a Windows operating system. Zamok Kiosk Management Software sold separately.
WHY CHOOSE ZAMOK?
Our Zamokâ„¢ Kiosk Software provides valuable functionality and makes it easy to secure, control, and manage all of your kiosks like a pro!
- REMOTE MANAGEMENT: Manage and monitor your kiosks efficiently from anywhere
- ENHANCED CONTROL: Customize the kiosk screens with easy templates
- SECURITY: Protect your kiosk and user data with robust security features for public access
- DEDICATED SUPPORT: Benefit from our responsive support team and software updates
Request a Zamok Demo:
Interested in extending the functionality of your Aegis Desk with Zamok? Contact our Sales team to explore Zamok’s capabilities further and request a 10-day demo.
From Our Blog
Advanced Kiosks’ Office Extension Interfaces Seamlessly with Leading Housing Authority Software
In the evolving landscape of property management and housing administration, the interfacing of advanced technology solutions is a key component of...
Advanced Kiosks Recognized for Exceptional Contract Performance
CPARS RATING: Exceptional Preface: All US Government contracts are reviewed by the Contracting Officer (CO) who represent the United States...
How Kiosk FormFlow Optimizes & Simplifies Complex Form Submission
[dsm_social_share_buttons dsm_icon_size_tablet="" dsm_icon_size_phone="" dsm_icon_size_last_edited="on|phone" _builder_version="4.21.0"...
Sabino Canyon Crawler Upgrades Operations With Self-Service Kiosks
A renowned natural attraction in southern Arizona has integrated a sustainable and tech-savvy approach to enhance the visitor experience. Replacing...