by Jeff LeBlanc | Dec 4, 2019
Installing self-service kiosk technology can be a huge differentiator in customer experience strategy, and it’s becoming expected in the modern world. The National Restaurant Association found that an amazing 79% of customers found that kiosks make their experience more convenient.
by Jeff LeBlanc | Sep 9, 2019
“You never get a second chance to make a first impression.” In self-service technology, user experience (UX) is always important, but first interactions can make or break your kiosk project. Usability for first-timers is often the difference between a...
by AK Marketing Team | Aug 20, 2019
Sierra-Cedar has been tracking HR systems adoption for 21 years. Their 2018-19 white paper says 78% of workplaces now use employee self service. Digital HR self-service portals save human resources departments substantial time and money, but how do they serve the 80%...
by AK Marketing Team | Oct 29, 2018
If you are considering a self-serve kiosk implementation, you know the business case, right? You’ve researched how much time and money kiosks can save you. You know impatient customers, especially Millennials, want the DIY power to do exactly what they want, when they...
by AK Marketing Team | Sep 10, 2018
Since 2006, the Cor Unum Meal Center in Lawrence, MA, has been showing America how to feed the hungry. The meal ministry’s staff and volunteers don’t see their work as a burden or an obligation. For them, it is a privilege to serve their neighbors. Don’t think soup...
