Description: Receiving an Certificate error when trying to access local content in Zamok.  Solution: To add a website to the list of trusted websites: In Internet Explorer, click Tools, click Internet Options, and then click the Security tab. In the Select a Web...
Peripherals Required: USB Keyboard Steps: With Zamok 1, if you have disabled the navigation bar through kiosk settings, you will need a USB keyboard to exit. Press the Escape key to show the password entry screen. Enter your password, and then you will be able to exit...
This is not typical behavior and has been observed when a connection issue caused the configuration file to sync incorrectly. To resolve you will need your Zamok Credentials. Follow these steps: Delete Zamok folder (C:Advanced KiosksZamok)Â Start Zamok again, ensuring...
Description: Zamok does not show content, despite having added websites to the ‘Custom URL’ field, or adding links in the Homepage solution  Solution: If you are unable to load content either from the Zamok Homepage Solution or from a web page, check the...
Description; When I click on a kiosk’s settings in the online Cloud Management tool, an email window pops up saying: “I would like to enable my Cloud Feature. My Advanced Kiosks customer ID is ………….” Solution: Access to the...
Description: Kiosk shows “Sorry, this kiosk is offline, Internet connection is down” upon kiosk restart, but then that goes away after pressing the home button.  Solution: This issue means that it is taking longer for the kiosk to connect to the internet...
