Description:Â Compact power kiosk turns on and makes normal windows boot noises (can hear Windows signing in), but the monitor shows “No signal” or “No video” Resolution:Â Check the video cables connection to the motherboard and the monitor. If...
Description: On trying to start the computer inside of the kiosk, the power button flickers and then the computer shuts off. Solution: You computer’s power supply has most likely failed. Please submit a technical support ticket HERE.
If the kiosk does not power up when you plug in the power you will need to manually: press the computer button which is located behind the bottom door of your freestanding kiosk, only accessible by key. If pressing the power button does power the kiosk up you may need...
If your kiosk displays “No Video Input” when first turning on, the most likely cause is simply a loose video cable connection. Please try the following: Turn computer on by pressing the power button on the computer inside the kiosk Check both ends of the...
Description: Cannot connect to the internet via an external 4G/3G internet modem. In the system tray, there are WiFi bars that have a small red X. Solution: Occasionally a kiosk will connect to a cellular modem, but is unable to access the internet. Unplugging or...
Description: Kiosk does not detect a Wi-Fi card. Solution: Some older model kiosks manufactured before 2013 will not detect a Wi-Fi card when it is plugged into a USB 3.0 (blue) port. Try plugging the Wi-Fi card into a USB 2.0 (black) port.
