What if more of the routine work reaching your front desk could be completed without tying up an officer or staff member?

The new Document Processing Kiosk gives police departments and sheriff’s offices one self-service station for the document heavy tasks that can quickly add up throughout the day. Users can complete guided forms, scan and submit documents, print full size paperwork, access secure online services, and connect with staff when assistance is actually needed.

Think records requests, incident report forms, permit applications, supporting documents, public information, and other routine services that often begin with someone walking up to the counter and needing staff help.

And your agency is not handed an empty kiosk and expected to build the experience from scratch. Workflows are configured around your department’s services, the system is tested before deployment, and staff are onboarded for launch.

The goal is not to remove staff from the process. It is to give the public a clear way to handle routine transactions independently, so officers and administrative staff can spend more of their time on the work that actually requires them.

➡ See how the Document Processing Kiosk can take routine work off your front desk

Modernization is not always about moving routine work off the front desk. Sometimes, it is about making important information easier to access without creating another system staff have to constantly manage.

At Fort Campbell, the 5th Special Forces Group worked with Advanced Kiosks and Caraway Electric to transform an outdated memorial system into an interactive Tribute Station built for remembrance. Visitors, families, and service members can search for fallen soldiers and explore their photographs, biographies, and stories of service through one accessible experience.

Behind it is a sustainable way to manage, update, and preserve that information over time. For law enforcement and public safety organizations, the project shows how self-service can replace aging systems, provide direct access to important information, and reduce the staff effort required to keep it current and available.

➡ See What Replaced Fort Campbell’s Outdated Memorial System

For Pike County residents, a routine tag renewal no longer has to mean a trip to the courthouse.

The Pike County Probate Office brought the process closer to the community with self-service kiosks in two convenient locations. Residents can scan the barcode on their renewal notice or enter their information, make updates, pay, and print their registration paperwork right at the kiosk.

It is a simple shift with a big payoff: easier access for residents and fewer routine transactions competing for staff attention at the probate office.

➡ See how Pike County brought probate services closer to the community

Advanced Kiosks continues to work with law enforcement and public safety organizations looking for practical ways to modernize public facing services.

Recent projects include:

• Flint Police Department, Michigan

• Ada County Sheriff’s Office, Idaho

• North Miami Police Department, Florida

• 5th Special Forces Group, Fort Campbell

• Terrence F. Carraway Foundation: SC Fallen Officers Memorial

• York Regional Police Department

• City of Brownsville, TX Police Department

• Houston County Probate Court

From visitor management and digital forms to records access and memorial experiences, each deployment starts with the same question: what does the public need to accomplish, and how can we make that process simpler?

➡ Explore self service for law enforcement